Privacy Policy

Privacy Policy

Your privacy, security, and trust matter to Ridezz. This page explains how we handle rider and driver information.

Information We Collect

  • Name, phone number, and email address
  • Live location and ride tracking data
  • Payment and transaction details
  • Driver verification documents

How We Use Your Information

  • To provide ride booking and driver matching services
  • To improve safety, support, and platform reliability
  • To process transactions and maintain ride records
  • To respond to customer support and account requests

Data Protection and Security

Ridezz uses reasonable security practices to protect your data from unauthorized access, misuse, or disclosure. Sensitive information is stored with care and access is limited to service needs.

Third-Party Sharing

Ridezz does not sell personal information. Data may be shared only with trusted service providers, payment processors, legal authorities, or operational partners when needed to provide services or meet legal obligations.

Your Privacy Rights

  • Access your personal data
  • Request corrections to inaccurate information
  • Request account deletion and data removal
  • Control app permissions and preferences

Privacy Inquiries

Email: privacy@ridezz.com

Privacy Team: Ridezz Support

Location: Assam, India